Senior Site Reliability Engineer (Upmarket)

Heidi is building an AI Care Partner that works alongside clinicians to make healthcare continuous and deeply human. The company is seeking a Senior Site Reliability Engineer to participate in on-call and incident response, improve operational reliability, and own parts of the production environment.

Requirements

• 3-6+ years in SRE, DevOps, Platform, or operations-heavy engineering roles
• Experience supporting production systems and participating in on-call rotations
• Comfortable debugging live systems under pressure
• Experience operating cloud infrastructure (AWS preferred)
• Working knowledge of Kubernetes and containerised workloads
• Infrastructure as Code experience (Terraform or similar)
• Familiarity with monitoring and alerting tools (Datadog, Prometheus, etc)
• Scripting or automation experience (Python, Bash, or similar)

Benefits

• Healthcare, Dental, Vision benefit options
• 401k with 3% match
• Personal development budget of $500 per annum
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win