Claims Customer Service
Hellas DirectAttica, Greece
Posted September 18, 2025
Full Time
About the Company
Hellas Direct is a next-generation, full-stack insurance company with more than 1,000,000 customers, offering car, motorbike, and home insurance as well as mobility financing solutions. Currently operating in three countries, Greece, Cyprus and Romania, the company is planning its next step in underserved markets across Europe. Empowered by cutting-edge technology and artificial intelligence, Hellas Direct is dedicated to innovating with purpose. The company always puts the customers at the centre of everything, providing exceptional service and personalized and affordable insurance solutions. Hellas Direct is backed by a roster of leading investors, including Portage Ventures, IFC (a member of the World Bank), ETF Partners, EBRD, EiB, Endeavor Catalyst, and a number of world-renowned angel investors. Hellas Direct has been listed five times as one of Europe’s 1,000 Fastest Growing Companies by the Financial Times.
Job Description
Hellas Direct is seeking a passionate Claims Customer Service member to join their Garages team, focused on lead generation and platform enhancement. The role involves answering customer inquiries, providing support to garage subscribers, maintaining a list of garages, market research, and collaboration with internal teams. The company aims to redefine insurance and improve the lives of customers.
Requirements
- Strong communication and interpersonal skills
- Bachelor’s degree
- Fluent in English
- Team player and creative thinker
- Great attention to detail
- Ability to work under pressure
- Tech-savvy
- Business-oriented
- Medical Insurance
- Employee’s discount for car insurance
Benefits
- Medical Insurance
- Employee’s discount for car insurance
