Technical Implementation Manager
Helm HealthUnited States
Posted January 15, 2026
100000 - 130000 USD
Full Time
About the Company
At Helm, we are a Series A start-up transforming health insurance with Dynamic Copay – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions.
Job Description
At Helm, we are a Series A start-up transforming health insurance with Dynamic Copay – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. The Technical Implementation Manager will lead the onboarding and deployment of new clients, managing everything from requirements gathering to solution design, configuration, data validation, testing, and go-live support.
Requirements
- 3–6+ years of experience in implementation, product operations, client delivery, or solutions roles within health tech, payer/TPA operations, or healthcare SaaS
- Strong understanding of payer/TPA operations: eligibility, networks, claims, benefits administration, pricing, utilization management
- Ability to translate between technical teams (engineering, data) and non-technical client stakeholders
- Experience managing multiple complex projects with tight deadlines
- Strong analytical and problem-solving skills; comfortable working with spreadsheets
- Excellent communication and presentation skills; proficient with slide development
Benefits
- Equity
- Unlimited PTO
- Computer + home office stipend
- 401(k) + matching
- Medical, dental, and vision insurance
