Order Management Specialist

Help AG is seeking a talented and experienced Order Management Specialist to work closely with the Finance team, handling tasks such as issuing purchase orders, posting GRNs, and monitoring inventory.

Requirements

• Create projects in SharePoint and upload supporting documents
• Create Purchase Orders (PO) in the system – BC365
• Send POs to suppliers through BC365 for projects and internal purchases
• Monitor and follow up status of orders to meet delivery deadlines – email, phone calls
• Receive shipments from distributors and vendors, ensuring that the right items, quantities, and serial numbers are received
• Post Goods Receipt Notes (GRN) and generate Delivery Notes.
• Post supplier invoices while ensuring that invoices comply with tax regulations
• Post purchase journals and inventory entries
• Coordinate deliveries to end-customers with the support of BDMs and PMs
• Send customer licenses – seed files, certificates, entitlements, proof of delivery
• Update projects in SharePoint when and where applicable
• Liaise with suppliers, couriers, forwarders, and delivery partners
• Prepare reports - deliveries, revenue and cost allocation, among others
• Periodic visit to 3rd party/offsite warehouse to conduct inventory count
• Support auditors during year-end inventory count
• Maintain physical files for supplier and customer delivery notes, contracts, shipping documents
• Maintain a tidy and organized onsite storeroom
• Support in supplier onboarding, due diligence and completing 3rd party forms in KSA
• Review of orders (OPE) for KSA
• Other ad hoc tasks as maybe required from time to time.

Benefits

• Health insurance with one of the leading global providers for medical insurance
• Career progression and growth through challenging projects and work
• Employee engagement activities throughout the year
• Tailored training & development program