Live Chat and Email Support Agents
HelpFlowQuezon City, Philippines • Bohol, Philippines • Las Piñas, Philippines • Iloilo, Philippines
Posted September 18, 2025
4 - 45 USD hr
Full Time
About the Company
Helpflow operates a fully remote customer service operations for e-commerce stores, providing customer service agents and management.
Job Description
Helpflow is seeking a full-time Live Chat and Email Support Agent to provide exceptional customer service to online clients. The role involves handling chat inquiries, managing post-order queries, and ensuring a positive customer experience through a virtual environment. This is a 100+ employee, fully remote company offering flexible hours and growth opportunities.
Requirements
- At least two years of Customer Service Experience in English-speaking businesses/clients/customers
- Robust eCommerce or Retail customer service background
- Genuine care for customers and clients
- Remote work readiness with a stable high-speed internet connection and a computer
- Advanced written and verbal English communication skills
- Advance critical thinking skills
Benefits
- Fully remote job
- Weekly Pay after 1st week of training
- Paid time off
- HMO coverage
- Paid breaks
- Paid training
- Career Growth
- Performance-based compensation
- Company &teamevents