Werkstudent - Datenpflege & Kundenservice (m/w/d)

We at hepster know that the future of insurance is inseparable from technology. As an innovative insurance company, we are abandoning traditional insurance and endless paperwork. Our mission: to create a fully digital insurance solution that is simple, accessible, flexible and simply better.

Requirements

• Process incoming customer inquiries and enter these into our systems (telephonically and in writing)
• Advise our customers comprehensively on our insurance products and services
• Perform a first evaluation and assignment of the requests
• Manage and maintain customer data and information
• Complete missing customer data and be available to our customers for follow-up questions

Benefits

• Independent work with and in a competent team
• A practical induction into the company and your field of work
• Experienced colleagues accompany and coach you
• Co-creation opportunities, short decision-making processes and a flat hierarchy
• Start-up feeling with the security and dynamics of an expanding and multiply awarded company
• A very steep learning curve and great development opportunities
• An international team and international projects
• Various company events
• Office spaces directly on the Warnow, good public transportation