Deployment Specialists
Heron DataNew York, New York, United States
Posted January 15, 2026
Full Time
About the Company
Heron Data is a Series A stage company based in New York and London, using the latest advances in AI and LLMs to automate document processing.
Job Description
We are seeking high-output, technically-minded problem solvers to lead customer trials and deployments. As a Deployment Specialist, you'll be hands-on, supporting new customer onboarding, resolving live issues, and collaborating closely with engineering to improve our platform.
Requirements
- Operations generalists with technical and/or customer-facing experience in startups or professional services/consulting
- Support engineers or technical customer operations professionals
- Technical product managers who are now looking to move into a more hands-on and technical role
Benefits
- Competitive compensation
- Based full-time, and in-person in our NYC office, with occasional travel to customers and company retreats
- Your choice of top-of-the-line equipment to fit out your desk in our office
- Competitive benefits package: health, dental, vision with partial coverage for dependents; 401K; uncapped PTO; parental leave
- Free mental health support via Spill - on-demand access to therapy
- Weekly company lunches (always inclusive and vegan-friendly - especially if you like Vietnamese food!)
