Mitarbeiter Customer Service / Sales Support

We are looking for a motivated customer service employee to strengthen our team in Frankfurt am Main to provide our German B2B customers with top-notch service.

Requirements

• First experience in the field of retail, FMCG, or branded articles
• Knowledge of listings, promotions, customer portals, and product availability
• Structured, careful, and high-quality work even under time pressure and with complex processes
• Responsibility, setting priorities independently, and maintaining overview with multiple parallel tasks
• Clear, professional, and reliable communication both internally and to business partners
• Numerate, safe in the use of MS Office (particularly Excel), and work quickly in ERP or merchandise management systems
• Fluent German and good to very good English skills

Benefits

• Attractive salary between € 2,600 and € 4,000, depending on experience and qualifications
• 30 vacation days
• Attractive bonus system
• Hybrid working with flexibility between office and home office
• Flexible working hours for a balanced work-life balance
• Flat hierarchies and short decision-making paths
• Space for self-initiative and responsibility in an ambitious, growing organization
• An engaged team that works together and celebrates successes