A Director of Sales manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
Requirements
- Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
- Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
- Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
- Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information
- Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
- Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets
- Organize and/or attend scheduled group and related meetings
- Contribute to the development of company sales initiatives by recommending, implementing and monitoring appropriate local activity
- Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
- Produce accurate and timely reports that meet the needs of the hotel and the management company
- Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
- Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
- Contribute to relevant management meetings to develop and implement sales initiatives
