Front Desk Supervisor

A Front Desk Supervisor oversees the front office activities, supervises the front desk operations, and ensures a consistently high standard of service to Guests. The role involves managing Guest requests, complaints, and special events, as well as promoting in-house activities and maximizing sales revenues.

Requirements

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service