Front Office Supervisor

Hilton Glasgow Hotel is seeking a Front Office Supervisor to join their team. The role involves supervising front office operations, dealing with guests' queries and complaints, and creating memorable experiences. The ideal candidate is an ambitious hotelier with experience leading a team or a passion for customer service, coaching, and problem-solving.

Requirements

• Supervising front office operations smoothly and efficiently
• Dealing with guests' queries and complaints
• Creating memorable experiences for guests and colleagues

Benefits

• Free and healthy meals when on duty
• Smart uniform provided
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking (depending on availability)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work