Nurse

A Nurse is responsible for nursing functions at the Hotel to cover guests and team members, providing medical attention, interacting with team members, and ensuring customer satisfaction.

Requirements

• Provides medical attention to team members and guests
• Interacts with team members and acts as a PR representative for the department
• Ensures that information is communicated throughout the company
• Counsels team members and makes referrals to the employee assistance programme when required
• Responds to guest and team member requests in a timely and professional manner
• Actively promotes the services of the department
• Monitors and handles queries/complaints from team members
• Ensures customer satisfaction according to department standards
• Maintains the highest level of confidentiality in discussions with internal /external customers
• Submits reports within the agreed deadlines
• Produces accurate, well presented documentation and statistics
• Maintains up to date, accurate filing of medical related issues
• Provides administrative services for the medical plan and maintains up to date records for the medical plan
• Ability to work unsupervised
• Consistently performs job functions with attention to detail, speed and accuracy
• Maintains First Aid boxes
• Monitors health and safety risk factors for the property
• Updates information about sickness in a timely manner
• Submits invoices promptly to ensure no additional finance charges are incurred
• Establishes and upkeeps par levels for supplies and equipment for the effective Nursing care
• Follows the correct procedure for requisitioning and ordering
• Becomes familiar with the financial aspect of the department