Telephone Operator

Accept, deliver, and respond to Guest and management messages, enquiries and emergencies using knowledge of hotel facilities, services, and local vicinity to provide exceptional customer service.

Requirements

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
• Previous experience in a customer-focused industry (advantageous)