Hims & Hers is a health and wellness platform seeking a Quality Control Manager to join our Quality Unit at our large-scale, non-sterile compounding pharmacy in New Albany, OH. The Quality Control Manager will drive continuous improvement initiatives to ensure high-quality products for patients and customers.
Requirements
- Lead and perform in-process and post-production quality checks
- Manage day-to-day activities on the production floor
- Compile, analyze, and present trending data and quality reports
- Oversee investigations related to non-conformances, deviations, and customer complaints
- Manage the product retain program and ensure timely and compliant inspections
- Collaborate with production and pharmacy teams to implement quality improvement initiatives
- Maintain oversight of critical equipment verifications and calibrations
- Review and approve compound records, Certificates of Analysis, and raw material documentation
- Draft, revise, and implement SOPs, protocols, and related documentation
- Ensure ongoing compliance with USP <795> guidelines and applicable cGMP practices
- Support internal audits and external third-party inspections
- Manage relationships with contract laboratories for external product testing
- Train and mentor pharmacy and production staff on quality standards, processes, and procedures
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats