Manager, Quality Control

Hims & Hers is a health and wellness platform seeking a Quality Control Manager to join our Quality Unit at our large-scale, non-sterile compounding pharmacy in New Albany, OH. The Quality Control Manager will drive continuous improvement initiatives to ensure high-quality products for patients and customers.

Requirements

• Lead and perform in-process and post-production quality checks
• Manage day-to-day activities on the production floor
• Compile, analyze, and present trending data and quality reports
• Oversee investigations related to non-conformances, deviations, and customer complaints
• Manage the product retain program and ensure timely and compliant inspections
• Collaborate with production and pharmacy teams to implement quality improvement initiatives
• Maintain oversight of critical equipment verifications and calibrations
• Review and approve compound records, Certificates of Analysis, and raw material documentation
• Draft, revise, and implement SOPs, protocols, and related documentation
• Ensure ongoing compliance with USP <795> guidelines and applicable cGMP practices
• Support internal audits and external third-party inspections
• Manage relationships with contract laboratories for external product testing
• Train and mentor pharmacy and production staff on quality standards, processes, and procedures

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats