Quality Control Specialist

Hims & Hers is seeking an experienced Quality Control Specialist to join our Quality Unit located in Gilbert, Arizona. The position of Quality Specialist will focus on driving continuous improvement efforts that benefit and delight the Hims customer.

Requirements

• Perform in process and post production quality checks, including testing, assessing products in the compounding suites to ensure product acceptability.
• Perform line clearance, where applicable.
• Perform AQLs during the visual inspection process
• Provide reports and trending data to QA management
• Support departments in reporting, handling and escalation of investigations
• Support external manufacturer non-conformance investigations to improve Quality processes.
• Manage product retain samples.
• Support change control system to provide improvement solutions
• Support quality processes in the pharmacy – including inspections, pH meters and scale checks, non-conformance/deviation/complaint investigations, implement corrective action activities, training activities, etc.
• Document & review of records: SOP generation, batch record review, COA acceptance, USP monographs, etc.
• Recommend training needs, provide reports to QC Supervisor and Lead Pharmacist to ensure compliance with quality standards
• Assist with incoming raw material inspections, as needed per the guidelines for collection, testing, and reporting quality data.
• Assist with drafting SOPs and protocols to follow internal global policies, USP and other applicable regulatory guidelines
• Ensures compliance with USP <795>, USP <797>, USP <800> and cGMP cleaning standards
• Assist in audit activities with all appropriate third party audits & internal audits as required to ensure compliance.
• Assist with the management of samples to be tested with contract laboratories.

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats