Customer Success Executive (NorthEast Ohio)
Hippocratic AIAkron, Ohio, United States
Posted February 9, 2026
Full Time
About the Company
Hippocratic AI is the leading generative AI company in healthcare, creating a system with over 99.9% accuracy for safe, autonomous, clinical conversations with patients.
Job Description
Join Hippocratic AI as a Customer Success Executive and help build the future of safe, life-changing AI in healthcare. This role involves serving as a forward-deployed implementation and customer success lead, working alongside clinical, operational, and IT leaders to implement and scale HippocraticAI's solutions.
Requirements
- 5+ years of health systems experience
- Experience leading complex, onsite implementations in clinical or operational healthcare environments
- Exceptional relationship-building skills across an organization
- Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements
- Experience working with cross-functional teams in a fast-paced startup environment
- Strong project management skills with the ability to manage multiple workstreams onsite
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance