Technical Product Manager, Telephony Infrastructure
Hippocratic AIPalo Alto, California, United States
Posted November 19, 2025
Full Time
About the Company
Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare, aiming to revolutionize health outcomes on a global scale.
Job Description
We are hiring a TPM to manage Hippocratic AI’s global telephony infrastructure, ensuring our AI agents can reliably reach patients, providers, and healthcare systems across a wide variety of geographies.
Requirements
- 4+ years in technical product or engineering management, preferably in telephony or communications platforms.
- Hands-on experience with global telephony providers (e.g., Twilio, Talkdesk, Incontact, Five9, Avaya).
- Understanding of STIR/SHAKEN, call reputation management, number pooling, and deliverability.
- Experience managing vendors and ensuring scalable quality.