EUC L2 Support Engineer
Hitachi Digital ServicesHyderabad, Telangana, India • Bengaluru, Karnataka, India • Pune, Maharashtra, India
Posted December 20, 2025
Full Time
About the Company
Hitachi Digital Services is a global digital solutions and transformation business with a bold vision of our world’s potential.
Job Description
The EUC L2 Support Engineer is responsible for providing advanced technical support for end-user devices, applications, and services. The role focuses on resolving incidents escalated from L1, troubleshooting OS, application, network, and identity-related issues, and ensuring smooth day-to-day operations for end users.
Requirements
- Strong knowledge of Windows OS, desktop/laptop troubleshooting, and VDI environments
- Ability to resolve OS, hardware, application issues
- Maintaining device security, compliance, and user accessibility
Benefits
- Industry-leading benefits
- Support and services for holistic health and wellbeing
- Flexible arrangements for life balance