IT-Vendor Manager (m/w/d)
HomeServe USAFrankfurt, Hesse, Germany
Posted November 19, 2025
Full Time
About the Company
HomeServe USA is a leading provider of home repair solutions, offering comprehensive plans to cover plumbing, electrical, HVAC, and other home emergencies. With a strong commitment to customer care, diversity, and community service, HomeServe has helped save over one billion dollars in repairs for nearly 5 million customers across the U.S. and Canada since 2003.
Job Description
The role is an IT-Vendor Manager responsible for strategic and operational IT contract and supplier management. The ideal candidate has experience as an experienced vendor manager or equivalent qualification and strong knowledge of IT contract law and SLAs. The role is part of a nationwide craft group with a strong and independent regional company, offering a chance to shape the future of the SHK industry.
Requirements
- Completed studies in business informatics, business administration, computer science, IT business administration
- At least 1 year of work experience in IT vendor management or IT purchasing
- Very good knowledge of IT contract law (data protection, software, hardware, cloud services) and management of SLAs
- Proven experience in conducting tenders, vendor transitions and complex negotiations and contracts
- Well-developed negotiation skills, assertiveness and strong communication skills
- Fluent German and English skills
Benefits
- Flexible working time models with up to 5 days of annual leave
- Development opportunities through further training
- Occupational pension and disability insurance
- Employee referral incentives
- Contribution to mobile office equipment
- Free parking or job ticket
- Annual budget of €900 for health expenses
- Exclusive appointment with a specialist
- Digital health coach with personalized programs
- Contribution to fitness studio membership at FITSEVENELEVEN
- Up to two job bikes as part of the leasing agreement