Assistant Manager, Digital Experience & Innovation
Hong Kong Job ConsultingHong Kong, Hong Kong SAR, Hong Kong
Posted December 12, 2025
Full Time
About the Company
Hong Kong Job Consulting specializes in talent acquisition and management for the banking, insurance, finance & asset management, multinational corporations, and IT sectors. The firm leverages an AI‑powered job matching platform integrated with a robust CRM system to streamline recruitment and enhance candidate placement. By combining industry expertise with advanced technology, Hong Kong Job Consulting delivers precise, data‑driven hiring solutions that reduce time‑to‑fill and improve workforce quality. The company positions itself as a trusted partner for organizations seeking efficient, high‑quality talent acquisition across Hong Kong’s dynamic professional landscape.
Job Description
Assistant Manager, Digital Experience & Innovation role in a reputable local Bank in Hong Kong. Responsible for designing and implementing digital experience and customer journey strategies for personal and SME customers.
Requirements
- Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
- At least 3 years relevant experience in banking industry with proven track records in customer experience and customer journey management, include e-Banking and mobile banking channels.
- Experience in conversational banking, Open API is preferred
- Self-motivated with strong analytical and planning skills
- Detail-oriented & able to work under pressure to meet tight schedule
- Good communication skills including both written and spoken English and Chinese
- Knowledge in HTML, CSS and JavaScript is preferred
Benefits
- Title and offer commensurate with previous experience and qualification