Operations Coordinator - Remote

Join Honor Technology as an Operations Coordinator and play a critical frontline role in ensuring seamless care delivery for older adults. As a remote role, you'll handle real-time staffing coordination, same-day scheduling changes, and urgent communication between clients, families, and Care Pros.

Requirements

• 3+ years of experience in customer service or operations in a healthcare, staffing, or call center environment
• Hands-on experience handling real-time scheduling, dispatch, or triage
• Demonstrated tech fluency, with comfort navigating multiple platforms (CRM, EMR, or workforce management tools)
• Strong written and verbal communication skills; skilled in de-escalation and empathy
• Reliable attendance and commitment to full participation in training and ongoing shifts
• Consistent tenure and accountability in previous roles — you take ownership and follow through

Benefits

• Generous Paid Time Off
• 401k Matching
• Medical, dental, and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability, and Life Insurance are fully employer paid
• Mental health benefits, wellness program, and discount program