Relationship Manager (Certified Coach Success)

Housecall Pro is seeking a Relationship Manager to support the growth and success of our Certified Coach Network. As a key member of our team, you will oversee the operational coordination of the Certified Coach network, manage coach utilization, and lead recruitment of new Certified Coaches. You will also facilitate onboarding experiences, maintain accurate records, and analyze program data to recommend enhancements to coach experience, training, and outcomes.

Requirements

• 3-5 years experience in program management, customer success, operations, or enablement
• Experience working with independent contractors or distributed contributor networks
• Proven track record of cross-functional collaboration with product, marketing, or operations teams
• Strong communication and relationship-building skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Care Insurance
• Employee Assistance Program
• Flexible Time Off
• Paid Parental Leave
• Tech Reimbursement