Operations Associate

The Operations Associate is responsible for ensuring smooth daily operations by managing scheduling, resource coordination, and supplier relationships. The role focuses on maintaining service quality, supporting onboarding and performance, and optimizing workflows to enhance guest satisfaction and drive business success. This involves recruiting and integrating cleaners, managing schedules, and maintaining supplier relationships.

Requirements

• Proficiency with Looker, Excel, or Google Sheets.
• Ability to manage complex schedules and resources effectively.
• Building and maintaining supplier and team relationships.
• Team-oriented mindset to improve processes.
• Commitment to delivering excellent guest and client experiences.

Benefits

• Paid holiday days
• Employee discounts
• Pet parent allowance (Pawternity)
• Laptop