Customer Support Specialist
HubSpotSingapore
Posted April 29, 2025
Full Time
About the Company
HubSpot offers a leading CRM platform with marketing, sales, service, and website management tools to help businesses grow.
Job Description
The Customer Support Specialist role is intended for a headcount within the team that will be opening up in the next couple of months. The role involves working directly with HubSpot customers, resolving issues, and helping them build familiarity with and effectively use HubSpot tools.
Requirements
- Fluency in English
- Self-motivation, curiosity, and a growth mindset
- Performance orientation and a customer-first mentality
- Ability to thrive in a dynamic and collaborative environment
- Comfortable with change, ambiguity, and working autonomously
- Ability to understand and utilize documented knowledge and current and emerging technologies
- Motivation to build technical skills and acquire in-depth knowledge about HubSpot and related technical concepts
Benefits
- Work From Home options available
- World Class New Hire Training
- Employee Stock Purchase Plan
- An education allowance up to USD$5,000 per annum
- Private health insurance allowance
- Free ebooks library
- Annual fitness reimbursement
- Five-year sabbatical - Paid 4 week sabbatical leave!
- Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks