French Customer Support Specialist
HubSpotDublin, Ireland
Posted December 20, 2025
Full Time
About the Company
HubSpot is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service.
Job Description
As a Customer Support Specialist, you will work directly with HubSpot customers through phone, chat, and web solving product-related queries as a valued partner and trusted advisor. You will strive to deliver a human and helpful Support experience through creative problem-solving and partner with our customers to help grow their business.
Requirements
- Fluent in both English and French, written and spoken
- Demonstrated experience in technical troubleshooting, ideally in a B2B SaaS setting
- Self-motivated, always curious, and consistently eager to learn, with a growth mindset
- Strong customer-first mentality and enjoy helping others by adding long-term value
- Thrives in a dynamic and collaborative environment and is comfortable with ambiguity
- Able to understand and utilize documented knowledge to troubleshoot, resolve, and provide guidance on technical queries
- Embody our HEART values and add to our company culture
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance