Support Engineer
HubstaffUnited States
Posted January 26, 2026
Full Time
About the Company
Hubstaff delivers a comprehensive time-tracking platform that combines employee monitoring, productivity analytics, and automated payroll to streamline operations for remote, hybrid, and in-office teams. Its suite of tools— including screenshot capture, AI-powered insights, and workforce management features—helps organizations accurately log hours, assess performance, and optimize resource allocation. With a user base of over 112,000 teams worldwide, Hubstaff is recognized for its robust data analytics and seamless integration with freelance marketplaces and job boards. The company’s focus on data-driven workforce insights and a user-friendly experience sets it apart in the competitive productivity software market.
Job Description
Support Engineers at Hubstaff strengthen the technical foundation of our Support organization and create a smoother, more consistent customer experience across the entire lifecycle. This role blends technical depth with customer-facing clarity, serving as the technical bridge between Hubstaff and its customers, accelerating time to value, preventing technical bottlenecks, and ensuring implementations go smoothly.
Requirements
- Technical Skills: Experience with APIs, scripting, and programming concepts
- Basic understanding of software development lifecycle
- Familiarity with MSI deployments, MDM configuration, and networking fundamentals
- Understanding of security and compliance considerations
- Ability to troubleshoot integrations and guide customers through setup
- Comfort working with logs, system behavior, and technical diagnostics
Benefits
- Comprehensive benefits package
- Opportunity to work with a remote team
