Responsable senior excellence opérationnelle

Glassroom is an independent media agency that transforms brilliant strategies into inspiring results. We are looking for a Senior Operational Excellence Manager to ensure the commercial health and integrity of our media process, from billing to reconciliation.

Requirements

• 4+ years of operational excellence experience
• Industry experience in creative or technology or accounting/finance
• Proven experience in improving margins and workflow efficiency
• Analytical rigor with Excel mastery (Dynamic Cross-Tab, Lookup, RECHERCHEV)
• Leadership and communication skills
• Bilingualism (French and English, written and verbal)

Benefits

• Hybrid work (3 days in the office, 2 days remote)
• Generous time off (3 weeks annual vacation + holiday office closure)
• Human days (double holidays + 5 self-care days + 1 volunteer day)
• Comprehensive health insurance (life, medication, dental, paramedical, travel...)
• Active well-being ( $250 annually reimbursed for physical activities or home fitness equipment purchase)
• Green transport (discounts on Bixi and Opus subscriptions)