Battersea Genesis Brand Ambassador

We're looking for someone who thrives on building connections, understands the art of personalised service, and is always striving to push boundaries in customer satisfaction. If you’re ready to redefine luxury experiences, join us and be part of something extraordinary!

Requirements

• Identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
• Welcome all arriving visitors, interested parties, customer, and partners, if possible, by name.
• Support the team in the coordination and assignment of appointments (test drive, consultation, other)
• Look after our studio guests from presentation, demonstration to order
• Record all details and information on our CXP system
• Keep up to date with the specification/ additions to our Genesis car range through our internal training system Campus.
• Support of the team in the organisation of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
• If necessary, you take over customer recalls and notifications
• Provide professional, courteous service to customers in studio
• You ensure cleanliness and order in the daily operation in the studio

Benefits

• Private Medical Insurance
• Access to Employee Car Scheme for yourself, friends or family
• Competitive Salary
• 25 Days Holidays with option to buy/sell
• Group Income Protection
• Pension 6% Matched
• Great Flexible Benefits including Dental, access to ECS Car Scheme
• Access to Hyundai Sponsored events