Head of Ownership Experience (m/w/d)
Hyundai Motor EuropeOffenbach am Main, Hesse, Germany
Posted January 28, 2026
Full Time
About the Company
Hyundai Motor Europe is a leading automotive company focused on future mobility with a commitment to zero-emission vehicles. The company designs, engineers, and builds 75% of its cars in Europe, fostering a diverse, multinational team that drives innovation without boundaries. Hyundai offers a dynamic career environment for bold, risk-taking individuals who are passionate about transforming the future of mobility.
Job Description
As Head of Ownership Experience, you will drive Hyundai Motor Europe’s strategy to deliver a seamless, consistent, and premium experience across every stage of ownership.
Requirements
- 8–10 years of experience in Customer Experience (CX), Customer Service (CS), Aftersales, and insights leadership roles.
- Master’s Degree or equivalent level.
- Proven ability to translate customer insights into strategic and operational action plans.
Benefits
- A highly competitive salary and benefits package
- Flexible working hours and hybrid work policy
- Continued learning and professional development
- Car sharing and car lease mobility program
- Daily complimentary lunch at the office canteen and subsidized breakfast snacks
- Free access to the company gym
- Opportunities to join company sporting clubs including tennis, soccer, yoga and golf
- Highly international working environment