System Technical Lead
ICE ConsultingLahore, Punjab, Pakistan
Posted July 16, 2025
Full Time
About the Company
ICE is a leading managed IT solution provider specializing in full-range, vendor-independent managed IT services to small and mid enterprises for over 24 years. 97% CSAT (Client Satisfaction Score) with over 5,000.00 client reviews, customer service is front and center at ICE. Our objective is to be Trusted IT Partner for our clients. We specialize in Cybersecurity and provide 24x7x365 security detection and response services. We are also SOC 2 compliant.
Job Description
ICE Consulting is seeking an experienced System Technical Lead to oversee daily operations of the technical team, troubleshoot complex system issues, and develop strategies for enhancing service delivery.
Requirements
- 5+ years of experience in a systems technical lead role or similar
- Strong knowledge of system architecture and cloud services
- Proficiency in managing and troubleshooting both Windows and Linux environments
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Understanding of network protocols and security best practices
- Hands-on experience with disaster recovery and backup solutions
- Familiarity with monitoring and performance tuning of server systems
- Excellent communication skills and a strong customer service orientation
- Proven ability to manage multiple priorities in a fast-paced environment
- Ability to work collaboratively within a team and across departments
- BS/BA in Computer Science, Information Technology, or relevant field
- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator) are a plus
