Customer Service Representative
IDTGuatemala City, Guatemala Department, Guatemala
Posted September 26, 2018
Full Time
About the Company
IDT invites ambitious talent worldwide, offering a supportive, dynamic environment for entrepreneurial growth.
Job Description
We are seeking enthusiastic people to assist our customers by answering questions about our products and services, opening accounts, and providing details needed. The customer service representative will also be responsible for maintaining customer records, solving problems, and providing feedback to management.
Requirements
- English proficiency (85%)
- Positive attitude
- Professionalism
- Schedule flexibility
- Documentation skills
- Multi-tasking
- High School Diploma
- Previous customer service experience (desired)
- Computer skills & aptitude
- Problem-solving skills
- Communication skills (phone, email, chat)
- Team player
- People-oriented
- Ownership to follow up on situations
Benefits
- Competitive salary
- Bonuses
- Great workplace
- Parking subsidy
- Life and medical insurance
- Benefits and discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)