Senior/Lead CRM Manager
IGAMINGHUNTCambridge, Massachusetts, United States
Posted September 26, 2025
Full Time
About the Company
IGAMINGHUNT is a specialist consulting firm that partners with startups and mid‑size businesses to secure sustainable, global growth. Leveraging deep expertise in the iGaming sector, the company delivers executive search, headhunting, and HR consulting services that align talent with strategic objectives. In addition to talent acquisition, IGAMINGHUNT offers bespoke business consultancy, networking facilitation, and investor matchmaking for betting and online casino ventures. Its unique blend of industry knowledge and international reach enables clients to navigate regulatory landscapes, scale operations, and attract investment with confidence.
Job Description
We are looking for a Senior/Lead CRM Manager to take ownership of engagement and retention strategies across sports betting and casino brands in Latin America.
Requirements
- 3+ years of CRM experience within the casino and/or sports betting industry
- Strong command of segmentation, personalization, and lifecycle communication strategies
- Hands-on experience working with CRM channels such as email, push, SMS, and in-app messaging
- Deep understanding of player journeys, bonus mechanics, and gamification strategies
- Advanced data analysis skills and experience drawing actionable insights from large datasets
- Familiarity with CRM platforms
- Languages proficiency: Upper-intermediate or higher level of English (both written and spoken), Fluent/Native level of Ukrainian/Russian
Benefits
- High-impact role in a fast-growing, tech-enabled iGaming company with proprietary products
- Opportunity to lead localized CRM strategy for the Latin American market
- Collaborative international environment with autonomy and ownership
- Clear path for professional growth in a product-oriented organization
- Competitive compensation package and performance-driven culture