Guest Service Supervisor 宾客服务主管（前台）
IHGChina
Posted April 11, 2023
Full Time
About the Company
IHG Hotels & Resorts is a global hospitality company with 19 hotel brands across luxury, premium, and essentials segments.
Job Description
IHG is seeking a Guest Service Supervisor for their Front Office in China. The role focuses on providing excellent guest service, ensuring a positive experience, and contributing to a harmonious work environment within a global hotel group. IHG emphasizes a genuine approach to hospitality and a commitment to guest well-being.
Requirements
- Experience in a front-desk or guest service role.
- Strong communication and interpersonal skills.
- Ability to handle guest requests and complaints effectively.
- Knowledge of hotel procedures and policies.
