Senior IT Solutions Engineer (Intelligent Automation)

As a Senior IT Solutions Engineer at Illumina, you will be part of the GIS Data and AI team, providing management and support of tools/services to users across all of Illumina. You will design, implement, and test solutions in support of business needs, and troubleshoot and resolve software defects. You will also manage and support both SAAS and Custom applications to maintain high availability application services.

Requirements

• Work as part of Agile scrum teams
• Deliver software architecture, designs, and implementations
• Create and execute unit tests to verify functionality
• Troubleshoot and resolve software defects
• Contribute to software design reviews and code reviews
• Manage and Support both SAAS and Custom applications
• General to Complex technology support
• Independently debug and resolve complex application issues and problems
• Monitor and assist in managing open user forums
• Provide application best practice guidance to end users
• Manage Application Functionality Updates, Integrations, Configurations, Releases and Security Settings
• Onboard/Offboard user licenses for select applications
• Work on sustaining issues, enhancements, and projects
• Develop, update, and implement policies and procedures to maintain best practices across the team's portfolio
• Partner with IT resources in the overall strategy, design, operation, and continual improvement of applications services

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Holidays
• Flexible work arrangements