Availability Manager, Level 1
Independent SoftwareColumbia, Maryland, United States
Posted December 9, 2025
Full Time
About the Company
Independent Software is a company built around collaboration, integrity, and innovation.
Job Description
As an Availability Manager, you will support the customer’s computer data communications systems by overseeing network event management, incident response, and operational troubleshooting efforts.
Requirements
- Lead incident response efforts during critical outages
- Implement and support moderately complex business processes
- Supervise and develop technical staff
- Prepare daily reports covering incidents and performance
- Manage and coordinate Operations Center staffing and scheduling requirements
- Communicate effectively and professionally with personnel at all levels
Benefits
- Competitive compensation
- Generous benefits
- Work-life balance
- Ongoing training, mentorship, and career development
