Tech Support Associate
InfosysRichardson, Texas, United States
Posted March 27, 2026
Full Time
About the Company
Infosys is a global technology services and consulting firm that helps enterprises across more than 50 countries accelerate digital transformation. The company delivers end‑to‑end IT solutions—including cloud, AI, big data, engineering, and business process outsourcing—while guiding clients through strategy, implementation, and continuous improvement. Its distinctive value lies in an AI‑powered core platform that prioritizes change execution and an innovation ecosystem that cultivates and transfers digital skills at scale. Infosys combines deep industry expertise with a culture of learning and agility, enabling clients to achieve higher performance and customer delight.
Job Description
Provide support to consulting and technical teams by contributing to various stages of telecom network implementation and network maintenance life cycle.
Requirements
- High School Diploma/GED or equivalent educational qualification
- Proficient in both oral and written communication, ensuring clarity and professionalism in all interactions
- Exposure to computer operating skills
- Attention to detail and problem-solving abilities
- Candidate must be willing to provide project support to the client during business hours (6:00 a.m. -10:00 p.m. CST, Monday through Sunday)
- Must reside within a reasonable commuting distance or be willing to relocate
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off