Make a real difference by supporting members through critical life moments. Build specialist expertise across insurance, superannuation and family law. This is a permanent full-time role based in Hobart.
Requirements
- Manage end-to-end insurance, claims underwriting and family law processes
- Process superannuation transactions
- Liaise with members, insurers, lawyers and beneficiaries
- Provide tailored support to vulnerable members
- Capture data, manage workflows and meet service levels and quality standards
- Identify, raise and escalate risk and compliance issues
- Contribute to continuous improvement and share knowledge across the team
- Participate in a rotating insurance and/or financial hardship phone roster
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance