Tier I Security Support / Analyst

The Tier I Information Security Analyst is responsible for executing day-to-day tasks in the Security Operations Center 24x7, including answering the NASS security support hotline, monitoring the NASS security support mailbox, creating tickets for client requests, monitoring and responding to Instant Messaging applications, and executing scripted actions on timed intervals.

Requirements

• Eyes on glass monitoring and resolution of security incidents within established customer Service Level Agreements.
• Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources.
• Monitors and analyzes attempted efforts to compromise security protocols, identifies and investigates activities, and conducts and provides analyses regarding results.
• Reviews computer logs and messages to identify and report possible violations of security, coordinates, documents, and reports on internal investigations of security violations.
• Interacts with customers to understand their security needs, assists in the development and implementation of procedures to accommodate them.
• Writes security status reports to provide system status, report potential and actual security violations, and provide procedural recommendations.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship