Client Support Administrator
interactive investorGlasgow, Scotland, United Kingdom
Posted September 17, 2025
Full Time
About the Company
We are interactive investor (ii), the UK’s number one flat-fee investment platform. For a simple, monthly fee, we provide a secure home for your pensions, ISAs and investments. This comes with an industry-leading selection of investments and a team generating up-to-date expert insight. ii has been helping customers for over 25 years. We have assets under administration approaching £55 billion and more than 400,000 customers. We are based in Manchester and, with offices in Leeds and London, employ more than 500 people. ii is an Aberdeen business. Read more: https://www.ii.co.uk/about-us/our-ownership Important information: Please remember the price and value of investments and their income fluctuates and you may get back less than you invested. Past performance is no guarantee of future performance. If in any doubt, please consult a financial adviser. Our services are provided to you by Interactive Investor Services Limited, which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England with Company Registration number 02101863. Read more about how your money is held and protected at ii.co.uk/about-us/your-protection.
Job Description
abrdn Financial Planning & Advice Ltd is seeking a Client Support Administrator to ensure high-level administrative support for clients, particularly Planners and Paraplanners. The role focuses on providing excellent client experience and service within a fast-paced, demanding environment. abrdn’s commitment to client success, combined with a range of investment options, makes them an appealing choice for those seeking a low-fee, accessible, and well-resourced investment platform.
Requirements
- Working with the Client Support Team Leader to adhere to 1825 policies and meet agreed standards.
- Basic report writing and document preparation.
- Client enquiries and reception duties.
- Processing client applications and instructions.
- Record keeping and efficient workflow.
- Collaborative teamwork and proactive problem-solving.
