AI Deployment Specialist
IntercomChicago, Illinois, United States
Posted October 28, 2025
108000 - 129000 USD year
Full Time
About the Company
Intercom is a leading AI-first customer service platform offering comprehensive solutions for enhancing customer experience, operational efficiency, and business scalability. The company's core products include Fin AI Agent, an AI-driven helpdesk solution, and the Intercom Customer Service Platform, trusted by thousands of support leaders. Founded in 2011 with backing from prominent venture capitalists, Intercom pioneers a new approach to customer service, focusing on innovation and human-quality interactions.
Job Description
Intercom is seeking an AI Deployment Specialist to help customers implement its AI-powered customer service suite, Fin AI Agent. This role focuses on expert customer product guidance, problem-solving, and collaborating with various teams to deliver exceptional customer experiences. Intercom offers a fast-paced, collaborative environment focused on driving innovation and transforming customer support through AI.
Requirements
- 6+ years of work experience
- 4+ years in a customer-facing role
- Positivity and a desire to learn
- Flexibility to work in a hybrid environment
- Comfortable working with customers via video calls
- Adaptability and a growth mindset
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews
- Flexible paid time off policy
- Paid Parental Leave Program
- In-office bicycle storage
- Fun events for Intercom
- Proof of eligibility to work in the United States