Manager, Account Executives (Commercial)
IntercomSan Francisco, California, United States
Posted October 22, 2025
244838 - 292405 USD year
Full Time
About the Company
Intercom is a leading AI-first customer service platform offering comprehensive solutions for enhancing customer experience, operational efficiency, and business scalability. The company's core products include Fin AI Agent, an AI-driven helpdesk solution, and the Intercom Customer Service Platform, trusted by thousands of support leaders. Founded in 2011 with backing from prominent venture capitalists, Intercom pioneers a new approach to customer service, focusing on innovation and human-quality interactions.
Job Description
Intercom is seeking a highly effective Sales Leader to lead a team of Account Executives focused on new business revenue in the North America Region. The role involves segment strategy, team building, and a focus on accelerating growth within Fin. It is seeking an innovative, agile, and resilient sales leader to work with senior leadership and manage the entire sales process from lead generation to closing deals, while maintaining a strong focus on customer experience.
Requirements
- 5+ years in a quota carrying new business IC role with proven success
- Experience working on complex and strategic deals (involving procurement, legal, security)
- 3+ years management experience
- Previous experience building and executing on outbound sales motions
- Exemplary new business sales experience, experience with Command of the Message and MEDDPICC a plus
- Strong understanding of forecasting principles and ability to forecast revenue
- Proven experience–and passion for–teaching and developing top talent
- Experience developing GTM strategy, building, and executing operational plans
- Excellent communication skills across various mediums
Benefits
- Competitive salary and meaningful equity
- Flexible paid time off
- Paid Parental Leave Program
- 401k plan
- In-office bicycle storage
- Fun events
- Corporate bonus program