Sales Operations Manager, Existing Business

Intercom is seeking a Sales Operations Manager to join their Revenue Operations team. The role will involve strategic collaboration, process design, and data analysis to drive predictable revenue growth and improve customer experiences.

Requirements

• 3–5 years of experience in Sales Operations, ideally within a high-growth SaaS or AI company
• Advanced Salesforce expertise: reporting, dashboards, data integrity, user administration, etc.
• Exceptional analytical and data modeling skills: expert in Excel/Google Sheets; able to translate complex data into actionable insights
• Strong project management skills: able to manage multiple projects from scope to delivery; organized and detail-oriented
• Exceptional communication: clear, concise written and verbal skills; adept at presenting insights and recommendations to leadership
• Strategic business acumen: able to translate sales strategy into operational plans; proactive, structured problem-solver with good judgment

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!