1st oder 2nd Level Support gesucht (m/w/d)
Intercon Solutions GmbHHamburg, Germany
Posted April 10, 2025
30000 - 60000 EUR
Full Time
About the Company
Intercon empowers high‑growth organizations to replace fragmented sales planning with a unified, data‑driven system that accelerates decision‑making and delivers predictable revenue. Their core offerings—sales performance management, territory and quota management, incentive compensation, and advanced forecasting—are tailored for leaders in tech, SaaS, healthcare, MedTech, finance, and insurance. By leveraging the Connected Sales Planning Journey, Voiant consolidates disparate data into a single ecosystem, establishes transparent models, and aligns incentives with strategy, enabling confident scenario planning. This integrated approach not only improves forecast accuracy and morale but also drives scalable, sustainable growth for fast‑moving enterprises.
Job Description
The company is seeking a 1st or 2nd Level Support professional to provide customer support and technical assistance for their software solutions.
Requirements
- Completed commercial training in retail or IT sector
- Several years of professional experience in retail or IT
- Experience in IT project work in POS and/or inventory management environment
- Strong customer and service orientation
- Ability to find solutions and coordinate them
Benefits
- Unlimited employment contracts
- Flexible working hours
- Company events
- Good location connections
- Home office (3 days a week)
- Participation in company success
- Teamwork
- Flexibility
- Positive working atmosphere
- Independent work