Responsable d'agence - Organisme de crédit

The Agency Manager is responsible for the overall leadership and development of the agency's commercial and operational activity. This role involves ensuring customer satisfaction, service quality and compliance with operations, while also coaching and leading the team. The manager focuses on portfolio development and process optimization.

Requirements

• Bachelor's degree in Finance, Business or Banking
• Minimum 3 years of experience in a similar position within a bank agency or financial institution
• Strong skills in performance management and client relationship
• Leadership skills, rigor, independence and results orientation
• Good knowledge of the regulatory framework and financial products