Bilingual Corporate Travel Consultant (Japanese)

Internova Travel Group is seeking a Bilingual Corporate Travel Consultant specializing in Japanese clients to arrange travel arrangements for employees and business travelers. The role involves researching trips, managing client needs, and providing excellent customer service. The company offers a collaborative and forward-thinking environment and is seeking a passionate individual to contribute to the success of its global team.

Requirements

• Research, create, and execute exceptional itineraries for clients.
• Manage time when researching trips and communicating with clients.
• Review individuals’ needs and wants for travel, to ensure you can cater to a trip specially designed to meet their needs and budgets.
• Resolve customer complaints in a timely manner.
• Build a good and trusting relationship with clients.
• Provide relevant information in a timely manner.
• Enter data into the excel file and task chart to and maintain the necessary information.
• Work alongside other team members.
• Attend the clients at outside of the office or other state as needed.
• Provide support when an emergency happens.
• Attend the clients at outside of the office or other state as needed.
• Provide support when an emergency happens.

Benefits

• choice of two medical plans and two dental plans
• vision insurance
• flexible spending accounts (FSAs)
• company-paid life insurance and AD&D
• optional additional life insurance and AD&D
• disability insurance
• paid parental leave
• paid time off
• 401k Plan with company match
• discounted employee travel options
• discounted pet insurance and auto, home, & renters insurance