Manager, Corporate Travel

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. We are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group.

Requirements

• 5-7 years’ experience in the travel industry
• Ability to relate to and understand agent and supervisor roles
• 5-7 years’ customer service experience
• Ability to respond to high level escalated customer service issues
• Ability to identify root cause, creating process improvement to have wider impact
• Ability to interface with the Travel Manger and Account Managers and create meaningful internal and external partnerships
• Proficient in designated Sabre GDS
• Strong knowledge of international travel
• Excellent written and verbal skills
• Ability to present material to groups of various sizes
• Ability to craft compelling written and oral communication pieces for internal/external clients and staff
• Exceptional attention to detail
• Strong Microsoft office skills (word, excel)
• Ability to complete simple analysis
• Build/utilize simple spreadsheets/word documents

Benefits

• Choice of two medical plans and two dental plans
• Vision insurance
• Flexible spending accounts (FSAs)
• Company-paid life insurance and AD&D
• Optional additional life insurance and AD&D
• Disability insurance
• Paid parental leave
• Paid time off
• 401k Plan with company match
• Discounted employee travel options
• Access to LinkedIn Learning webinars and courses
• Discounted pet insurance and auto, home, & renters insurance