Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. We enrich your life with the tools and services you need to succeed in every area of your life.
Requirements
- 3 years of experience in Customer Service environment; Call Center experience preferred.
- 2 years Managerial/Supervisory experience in Customer Service/Call Center environment developing and implementing team metrics and performance objectives.
- Analytical skills to evaluate information and provide directional recommendations.
- Working knowledge of basic budgetary and financial processes and fundamentals.
- Ability to develop and implement process improvement plans.
- Familiarity with international business processes and documentation requirements.
- Excellent interpersonal, oral and written communication skills.
- Proven ability to identify, motivate and develop sales staff.
- Excellent initiative, organization, attention to detail and follow through.
- Strong personal computer skills including Microsoft Office.
