Customer Service Representative
INTRUST BankWichita, Kansas, United States
Posted November 6, 2025
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Full Time
About the Company
INTRUST Bank, founded in 1876, is a privately held, family‑led institution that offers personal and business banking, as well as wealth‑management solutions. The bank’s core focus is delivering personalized, reliable financial services that have remained consistent across five generations of leadership. Its distinctive value proposition centers on a culture of honesty, respect, compassion, and community stewardship, which guides every customer interaction and internal decision. By hiring for character and fostering a collaborative environment that emphasizes growth, meaning, balance, and teamwork, INTRUST maintains the trust of customers, employees, and partners alike.
Job Description
At INTRUST Bank, we're looking for a Customer Service Representative to join our team. As a representative, you'll be responsible for responding to customer inquiries, servicing customer accounts, and promoting an environment of teamwork within the department and across the bank.
Requirements
- Excellent telephone and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Ability to maintain confidentiality and perform duties in a professional manner
Benefits
- Generous time off
- Paid time off to volunteer
- Paid employee and family sick leave
- Paid parental leave
- 401(k) plan with 6% employer match
- Career growth and development resources
- Tuition reimbursement
- Medical, dental, and vision insurance