Customer Service Manager (m/w/d) – Kundenservice
Inwerk GmbHNorth Rhine-Westphalia, Germany
Posted November 13, 2025
Full Time
About the Company
Inwerk is a leader in innovations for office furniture in e-commerce with a direct-to-customer (D2C) approach.
Job Description
Customer Service Manager position at Inwerk, a leading online retailer in the office furniture sector, responsible for handling customer inquiries, problem-solving, and project coordination.
Requirements
- Very good German language skills in word and writing, English skills are a plus
- 2–3 years of experience in customer service, ideally in after-sales or complaints management
- High communication strength, even with demanding topics
- Solution-oriented, structured, and reliable working style
- Confident in the use of CRM systems and MS Office
Benefits
- Attractive and competitive salary package
- Fascinating company buildings with modern office landscapes and digital top equipment
- Profit from employee discounts on stylish and ergonomic office furniture
- Use our comprehensive employee benefits package in the areas of health and mobility
- Free parking spaces for our team
