Director, Online Communities
IpsosToronto, Ontario, Canada
Posted October 21, 2025
Full Time
About the Company
Ipsos is a global market research firm providing accurate and relevant information to help clients make confident decisions. With a focus on True Understanding of Society, Markets, and People, Ipsos employs passionate experts who use advanced science, technology, and principles of security, simplicity, speed, and substance. The company conducts 50 million interviews annually, offering a distinctive approach that enables clients to act faster, smarter, and bolder.
Job Description
Ipsos is seeking a Director on their Ipsos Online Communities and Custom Panels team to join a dynamic research and community expert group. This role will focus on retaining and growing the Online Community business, providing research solutions and collaborating with clients to drive strategic engagement. The role requires strong organizational, interpersonal, quantitative, and brand marketing skills.
Requirements
- Lead online community studies across Canada and the world.
- Manage client needs related to Online Communities and research offerings.
- Analyze data and write reports to support client requests.
- Collaborate with clients and internal teams.
- Mentor and train junior team members.
- Create content that guides company expertise.
- Implement and manage project timelines
Benefits
- Career Development
- Excellent benefits package
- Flexible workplace policy
- Strong collaborative culture